Your controls

Before the First Spin: Staying in Control at Golazzo Casino

Only play from 18+, and deposit limits, loss limits, session reminders, time-out periods and self-exclusion sit in every Golazzo Casino account.

Set a limit

Operating under license ALSI-216539 since 2007, audited by SIQ and GLI.

Five essentials

Responsible Gambling Essentials at a Glance

Most readers want to know where the real protection sits — this line clears that up.

Minimum age18+

Regulator and licenceAnjouan Offshore Finance Authority, ALSI-216539

National self-exclusion registerGAMSTOP

National Gambling Helpline0808 8020 133

Support email[email protected]

Built into your account

Deposit, Loss, Session and Exclusion Tools

By the end you will know which control fits your situation and where it lives.

Cap your deposits

This caps how much you can pay in over a set period, so the amount is decided before the first hand. Switch it on as soon as your account is open, not after a loss.

The night you want a stopping point

This stops play when your session reaches a net loss you chose in advance. Turn it on whenever losing more than a planned amount would spoil your week.

Set session reminders

A reminder appears mid-session to tell you how long you have been playing. Set one if time disappears when you play and you would rather be told than guess.

Rest before returning

A pause closes the account temporarily and gives you distance without a long commitment. Use it when you want breathing space before deciding what comes next.

Shut the door for now

This blocks your own access to the account for a chosen stretch and marks a firm end to play here. Choose it when a pause is not enough and you want the door shut.

Your first limit

Deposit, Loss or Session Time in Four Short Steps

This block settles where the limit lives and how quickly you can put it in place.

The moment you sign in

Open your profile from the account menu. Check you are signed in to your own single account, because limits only apply to the account you control.

Open the limits area

Find the responsible gambling or limits area inside the profile. Look for the three options held together, so you can compare them before choosing.

A choice that fits

Pick deposit, loss or session time depending on what you want to hold back. Read the wording of each one carefully, since they act on different things.

Proof it is on

Save the change and open the limits screen again to see it listed. A limit you cannot see is a limit you cannot trust.

Is This Site Only for Adults?

ID Before Your Payout. A date of birth is asked for at signup, and a passport or driving licence must be uploaded before any withdrawal leaves the account. Skipping the second step simply freezes the money.

Can I Block Casino Pages? Installed on a shared laptop or a teenager's phone, blocking software stops casino pages from opening at all. It removes the temptation rather than testing it.

How Do I Bring It Up? Calm conversation beats accusation, so ask about money and mood rather than hours played. The National Gambling Helpline (GamCare) on 0808 8020 133 advises relatives too, free, at any hour.

Signs That Play Has Turned Heavy

Spotting these signs while they are small keeps play a pastime with a cost you chose. A limit set now, or a pause taken now, is the simplest first step.

Read these against your own week and notice how many you recognise.

Chasing a loss with a bigger deposit
Hiding your play from someone close
Spending money set aside for bills
Playing longer than you intended
Feeling restless when you cannot play
Borrowing to keep playing
Play crowding out sleep or work

Confidential help

Where Can You Talk This Through?

Golazzo Casino points you to free, confidential voices alongside the tools inside your account.

National Gambling Helpline (GamCare)

Trained advisers answer at any hour, free of charge, for anyone worried about their own play or someone else's. Talk by phone or live chat and ask for local support. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Peer-led meetings need no appointment and no payment, and relatives and friends are welcome in mixed groups. Reach the group by phone to find a meeting near you. gamblersanonymous.org.uk

Short Rest or Long Stop

Take a short time-out? A time-out closes your access to the account for a break of hours or days, chosen in the responsible gambling area of your account. It suits a rest you already plan to end.

Self-exclusion in your account. Self-exclusion closes your account access for a long period and cannot be undone early. Choose it in the self-exclusion section of your account when you want distance you cannot talk yourself out of.

Register once, stay out everywhere. GAMSTOP is the national online self-exclusion scheme, run by The National Online Self Exclusion Scheme Limited. Register online as a UK resident for 6 months, 1 year, 5 years or 5 years with auto-renewal; it covers every participating operator. gamstop.co.uk

Limits and exclusion, answered

Take the answers before you decide

Useful the evening you weigh a short break against a full exclusion from your account.

Can I end my self-exclusion early once I feel better?+

No. A self-exclusion runs for the whole period you picked, and we cannot lift it sooner at your request. Choosing that period carefully at the start is the safest approach, because it stays fixed until it ends.

What exactly changes in my account during a short pause?+

Play closes for the hours or days you choose, while your balance and details stay where they are. Once the pause runs out, the account opens again by itself and you can play without asking us to unlock anything.

Why do I have to prove I am over 18 before playing?+

Because gambling under 18 is not allowed, and age checks happen before your money moves. A passport or driving licence settles it, and payouts wait until that check is done. Keeping young people out protects them rather than doubts you.

Will blocking myself here stop me using other casinos?+

Not by itself. A self-exclusion arranged inside our account covers only Golazzo Casino. Joining GAMSTOP, the national scheme run by The National Online Self Exclusion Scheme Limited, blocks you across UK-licensed sites for the period you select.

Can I set limits from my phone instead of a laptop?+

Yes. The mobile version carries the same limits area as the desktop site, so deposit caps, loss caps, reminders and pauses are all in reach. Whatever you set on a phone applies to every device you use.

Where do I turn if it is my partner who cannot stop?+

Ring the National Gambling Helpline run by GamCare, which takes calls from relatives as well as players and gives free advice and referral. Gamblers Anonymous also welcomes family and friends at its mixed meetings, and neither asks you to bring the person along.